Apple Cash Disappearing

Where did my money go?


I just had a friend send me money last night. It was in my Apple Cash card, like all they payments are when someone sends you money on here.


This morning I was changing my flight. When I was paying the fee to change my flight. My Apple Cash popped up as an option to pay. So I clicked on it but realized I was like 20 dollars short so I jump over to my Apple wallet to try and transfer the 20 to my Apple Cash and just pay with that.


I clicked the option to add money at the top. typed in my bank card to transfer the 20 from my bank to Apple Cash. It says “this card is already in your wallet” so I go out of it and then my 53 dollars that was once in my Apple Cash card is GONE. I went back to my friend’s Apple Pay text where he sent me the 45 dollars LAST NIGHT. I keep clicking in it and it’s now telling me I need to set up Apple Cash to see payment. So I do that. It says “Apple Cash is now set up” but still want late me see that payment.


its not in my bank account, I payed for my flight change and non of the Apple Cash went to that payment. It’s just GONE. What do I do? How do I get this back? Or who do I even call or contact to get this fixed?

iPhone 14 Pro, iOS 17

Posted on Nov 24, 2024 6:26 AM

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Question marked as Top-ranking reply

Posted on Nov 24, 2024 7:11 AM

Sounds like possibly your Apple Account, formerly Apple ID, is compromised. Try logging in and changing your password to the account.


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/


1 reply
Question marked as Top-ranking reply

Nov 24, 2024 7:11 AM in response to MasonClodfelter

Sounds like possibly your Apple Account, formerly Apple ID, is compromised. Try logging in and changing your password to the account.


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/


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Apple Cash Disappearing

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