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Assistance Needed with Lost/Stolen iPhone X

Dear Apple Support Team,


I hope this email finds you well. I’m reaching out to seek assistance regarding an unfortunate incident involving my iPhone X.


A while ago, I brought my iPhone X to school, but it was taken from me by someone I know. Unfortunately, the individual changed the password for my iCloud account and removed the device from “Find My iPhone.”


Since then, I have regained access to my iCloud account, but I noticed that my iPhone X no longer appears in the list of devices connected to my account. I’m wondering if there’s any way to:


1. Track the last known location of the device.


2. Remotely lock the device to prevent unauthorized access or usage.


I understand the importance of account security and can provide any necessary information or proof of ownership to verify my identity and ownership of the device.


Thank you in advance for your help with this matter. I appreciate any steps you can suggest or actions you can take to assist me.


Looking forward to your response.

Posted on Nov 24, 2024 7:58 AM

Reply
1 reply

Nov 24, 2024 10:57 AM in response to nhimbien

nhimbien wrote:

Dear Apple Support Team,

I hope this email finds you well. I’m reaching out to seek assistance regarding an unfortunate incident involving my iPhone X.

A while ago, I brought my iPhone X to school, but it was taken from me by someone I know. Unfortunately, the individual changed the password for my iCloud account and removed the device from “Find My iPhone.”

Since then, I have regained access to my iCloud account, but I noticed that my iPhone X no longer appears in the list of devices connected to my account. I’m wondering if there’s any way to:

1. Track the last known location of the device.

2. Remotely lock the device to prevent unauthorized access or usage.

I understand the importance of account security and can provide any necessary information or proof of ownership to verify my identity and ownership of the device.

Thank you in advance for your help with this matter. I appreciate any steps you can suggest or actions you can take to assist me.

Looking forward to your response.

Can't track your device if it has been removed from findmy.

Assistance Needed with Lost/Stolen iPhone X

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