After 18.1.1 only audio transfers to PC when transferring video

iPhone updated me to 18.1.1 last night. Now when I transfer videos to my PC using USB, it appears to transfer only the audio. The file description has no frame information. Oddly though, if I transfer a still photo and it’s associated “jitter” file (also a MOV) that plays fine. So something strange is happening to video files recorded as video that isn’t happening to those jitter files, which are also video but are recorded in photo mode. Even video files I transferred successfully before this update have the video stripped. Also note that if I email the video file then download it, it’s fine. So it’s just the lightning transport that’s screwed. I have IPhone 13, iOS 18.1.1, Windows 7.



[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Nov 24, 2024 2:22 PM

Reply
1 reply

Nov 24, 2024 8:56 PM in response to JimSmith7842

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.


Remember, the right question often leads to the solution!



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



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After 18.1.1 only audio transfers to PC when transferring video

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