shazmin224 Author

Level 1

4 points

I cannot touch the number and froze what is the best way

iPhone 15, iOS 17

Posted on Nov 24, 2024 2:52 PM

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Top-ranking reply

Level 9

77,494 points

Posted on Nov 24, 2024 2:54 PM

First, try a forced restart. If that doesn't work take it in to the Apple store to have it looked at.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN)

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

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Top-ranking reply

Level 9

77,494 points

Nov 24, 2024 2:54 PM in response to shazmin224

First, try a forced restart. If that doesn't work take it in to the Apple store to have it looked at.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN)

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

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I cannot touch the number and froze what is the best way

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