Time Machine not backing up - stuck on "Preparing back up" for days

Hello, i have a 2013 iMac with Catalina OS 10 - i am trying to back up my imac to migrate to a newer one but the back up on time machine is just stuck on preparing back up. I have nortons Antivirus on - what can I do to get the full back up to begin please. My new imac is sitting waiting to be used but need help please.

i have tried the old back up drive which somehow now say, cannot write - so I have tried two other external disks like before but not carrying out any back up. Thank you.

iMac 27″, macOS 10.15

Posted on Nov 25, 2024 12:49 AM

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Posted on Nov 25, 2024 3:33 AM

  1. Refer to If Time Machine remains in the preparing stage on Mac - Apple Support.
  2. Uninstall "Norton". Confirm its complete eradication, and then let Time Machine work. Never install "Norton", or anything like it, ever again. Rule 1 of Macs is don't install junk.
  3. Then, migrate the contents of your new Mac from then Time Machine backup.


That's how I have configured all my Macs since the beginning.

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Question marked as Top-ranking reply

Nov 25, 2024 3:33 AM in response to alykhan89

  1. Refer to If Time Machine remains in the preparing stage on Mac - Apple Support.
  2. Uninstall "Norton". Confirm its complete eradication, and then let Time Machine work. Never install "Norton", or anything like it, ever again. Rule 1 of Macs is don't install junk.
  3. Then, migrate the contents of your new Mac from then Time Machine backup.


That's how I have configured all my Macs since the beginning.

Nov 25, 2024 1:53 AM in response to alykhan89

  1. Disable/uninstall Norton and any similar 3rd party apps including dodgy performance monitoring/enhqncing apps. Do not ever re-install on this or other Macs - they are nothing but trouble.
  2. I don’t recommend using Time Machine for setting up your new Mac because it will also migrate viruses/suspect software like virus cleaning that have accumulated over the years
  3. Instead, manually copy data files like PDFs, docx, xlsx, and jpegs from your old iMac to external disk
  4. Setup your new Mac afresh and after it’s done, manually install apps (avoid apps that bypass the App Store unless they’re from reputable, big-name companies), and copy over the data files from external


Good luck!

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Time Machine not backing up - stuck on "Preparing back up" for days

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