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Not receiving verification codes and have 2 factor I’d?

I have never received the six digit codes even though I have two factor authentication!

Posted on Nov 26, 2024 1:26 AM

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2 replies

Nov 26, 2024 5:50 PM in response to 7374aandl

Re: "Not receiving verification codes and have 2 factor I’d?

I have never received the six digit codes even though I have two factor authentication!"


You could try checking you are signed in (to your iPhone) with the correct Apple ID:

Sign in to your Apple Account - Apple Support


You may be able to generate a code directly on a device that is listed in your Apple Account so it is "trusted".

(ie: you can get a code directly from Settings on a trusted device.)

Apple support's online article may help: See: Two-factor authentication for Apple Account - Apple Support

or

If you are using a new iPhone and the phone number is not yet listed in your Apple Account (ie: not yet "trusted"):

See: Get a verification code and sign in with two-factor authentication - Apple Support for tips.

Nov 26, 2024 7:30 PM in response to 7374aandl

From: Get a verification code and sign in with two-factor authentication - Apple Support


A code is sent first to your trusted devices automatically:

"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."


If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Click "Didn't get a verification code" on the sign in screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.


"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."

On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.

On a Mac: Go to Apple menu  > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.


"If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple Account password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity."



Not receiving verification codes and have 2 factor I’d?

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