Will Apple accept my trade in if it has cosmetic damage?

my phone has little dots of paint scratched off on the side from some falls and time, is it still eligible for trade in?


Its my Iphone 14 plus


[Re-Titled by Moderator]

iPhone 14 Plus

Posted on Nov 26, 2024 8:08 AM

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Question marked as Top-ranking reply

Posted on Nov 26, 2024 8:17 AM

You’ll want to ask Apple for the official answer.

In general, Apple cares about function, physical structure, glass, and related details, and less about strictly cosmetic damage. Bent or broken or swollen or not working is usually Bad. Minor scratches and scuff marks are usually acceptable, though might or will reduce the offer.


But again, only Apple can provide the official answer here.


You can do a trade-in at a local Apple Store and the staff will review the device on the spot, if that’s an option for you.

3 replies
Question marked as Top-ranking reply

Nov 26, 2024 8:17 AM in response to kathrina69

You’ll want to ask Apple for the official answer.

In general, Apple cares about function, physical structure, glass, and related details, and less about strictly cosmetic damage. Bent or broken or swollen or not working is usually Bad. Minor scratches and scuff marks are usually acceptable, though might or will reduce the offer.


But again, only Apple can provide the official answer here.


You can do a trade-in at a local Apple Store and the staff will review the device on the spot, if that’s an option for you.

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Will Apple accept my trade in if it has cosmetic damage?

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