External Monitor Issue After macOS Sequoia 15.1.1 Update

Hi everyone,


After updating my MacBook Air M2 to macOS Sequoia 15.1.1, I’ve encountered an issue with my external monitor. I connect my ViewSonic monitor via an HDMI-to-Type-C cable. The monitor works for about 5 seconds after being connected, then the screen goes black.

Interestingly, the monitor is still detected in the display settings, and I can even move the cursor into the display area—but nothing is visible on the screen.


Here’s what I’ve tried so far without success:


  • Adjusting the resolution and refresh rate.
  • Booting in Safe Mode.
  • Resetting display profiles.
  • Rebooting the system.


To rule out hardware issues, I tested the same setup on my MacBook Air M1. Before the update to macOS Sequoia 15.1.1, it worked perfectly. After updating, the same problem occurred.

However, I tried connecting to a Samsung external monitor, and that worked fine.

Has anyone else faced similar issues or found a solution? I’d appreciate any guidance or suggestions.


Thanks!



MacBook Air, macOS 15.1

Posted on Nov 26, 2024 8:50 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2025 6:40 PM

Hi all,


Last week I updated macOS to version 15.6 (24G84) and it seems that Apple has finally solved the issue with my monitor (Dell P2721Q).


I’ve been using it every day and the monitor hasn’t flickered yet.


It’s quite frustrating that it took more than eight months to get this issue resolved, and there’s still no RCA or any explanation for the problem, even though I had an open ticket with them through AppleCare+. Their last message to me, over two months ago, was that they didn’t know what was going on and that I would have to wait.


During this time, I tried multiple versions (including unstable ones), sent the machine to Apple for more than a week, and spent a couple of dollars on new cables and adapters.


I really hope that the issue does not appear again in a future release.

177 replies

Feb 20, 2025 1:36 AM in response to Swkk

I updated my M1 MacBook Pro MAX to Sequoia last week and ever since my external monitor (via usb-c) does not work properly after the machine sleeps. After the machine sleeps both the external monitor and the built in screen become very low resolution (800x600 I think) and mirrored. None of the display options or resolution settings are able to return to the proper resolutions. The only solution is to unplug the external monitor and plug it back in again. This is very annoying each time I go for a cup of tea... The workaround is to prevent the machine from sleeping, but then I have to remember to go back into the battery settings to do it at the end of a day and I usually forget...


Is there something I have missed? I have never had this issue with previous versions of macOS on this machine and monitor setup (since 2021). Surely a new OS version should be better than the last - not with bugs like this.

Mar 13, 2025 7:19 AM in response to Swkk

Just another data point.

I have an M1 mini with an LG 24MD4KLB-B connected via Thunderbolt and a Dell U3011 connected via HDMI, and a 15" M3 MacBook Air with another LG 24MD4KLB-B connected via Thunderbolt.

Both computers have worked perfectly with the external displays. The mini has gone from Big Sur to Sequoia without issues; the Air shipped with Sequoia.

I also have a 2019 Intel MacBook Pro with an external display connected via USB-C dock and HDMI, and it has been fine with both Ventura and Sequoia.

All three computers have 16GB of RAM.

Mar 18, 2025 11:00 PM in response to Aungmyt_Thu

Have this exact issue! 2018 Macbook Pro with touchscreen. I should have not updated at all!

At first when the screen started flickering I thought it was a hardware problem but it was out of nowhere and eventually the screen completely stopped working. It only works at a certain angle so I have to stick to using an external monitor but now with the latest updates even that doesn't work. My macbook won't recognize my external monitor no matter what I do. How are we supposed to work with these huge and important issues with our Macs? If Apple won't even officially refer to this issue, I will believe this is purposefully not being fixed to force users to buy new PCs! I will never buy an Apple product again ever if they don't fix this asap!

Apr 17, 2025 6:34 PM in response to Randy Worden

I just found this thread after experiencing issues with my Eizo monitor and a MacBook M3 Pro after upgrading to Sequoia 15.4. I am now at 15.4.1 and the issue persists. The external monitor screen goes black when it used to be grey. I can still use Photoshop on top of this black background, however I don't like it and it isn't helpful for colour correction which is essential to my work. If I restart my computer, the monitor screen will become grey again, though this is temporary. Furthermore, Color Navigator, the colour management software for the monitor is not making the connection anymore which is crucial to me. Are there any new fixes to try? Thx.

May 19, 2025 3:04 PM in response to Swkk

It's very disappointing to see this issue is not being heard by Apple and this post started in December last year (6 months already). I recently updated directly to macOS Sequoia 15.5 (24F74) and my external monitor LG Ultragear™ 32GS60QC is no longer detected by by M1 2021 Macbook Air.


Is there a way we can take this up with Apple support? I tried a few things from the earlier comments like renaming com.apple.windowserver.displays.plist file and rebooting - the display shows up with my wallpaper on it but it is still not detected in Display settings and I couldn't use it. It is seriously hampering the way I used to work and with no resolution in sight I think downgrading OS to an earlier version might just work. It will be an unnecessary hassle though. I never ever have faced this kind of situation using windows OS machines.

Sep 2, 2025 4:44 AM in response to Swkk

After updating to Sequoia 15.6.1 (24G90) my Kamvas Pro 16 (2.5) stopped working as a display - it's still working as a tablet, but no display is showing up in the macOS display settings. I've tried all the fixes, but it's still broken. I checked if it's still working on my macbook air with Sonoma - it works fine. It's 100% an Sequoia Issue.

External Monitor Issue After macOS Sequoia 15.1.1 Update

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