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Trying to activate a new phone without my old phone and don’t know any information about the old phone it’s a company phone what do I do

How can I get my company active with any old phone information

iPhone 15 Pro Max, iOS 18

Posted on Nov 26, 2024 11:01 AM

Reply
4 replies

Nov 26, 2024 12:03 PM in response to Dobiemom1

So first - let’s assume your old phone is lost or broken, yes?

KiltedTim has the right idea. Your company has a process for setting up phones for new employees. You have to go through that process again since it is a brand new phone. If you are lucky, your company Intranet page has instructions for this.

Otherwise you have to open a ticket with your IT department. I have worked for LOTs of companies, and they all have some kind of help desk for Information Technology problems like yours.

Trying to activate a new phone without my old phone and don’t know any information about the old phone it’s a company phone what do I do

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