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I need to upgrade my OS as creative cloud is really lagging and crashing.

I am scared I will lose files and work flow from Catalina . I have ongoing projects in Premiere and Aftereffects. anything I can do to mitigate this or is it safe?

MacBook Pro (2017 – 2020)

Posted on Nov 27, 2024 2:46 AM

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2 replies

Nov 27, 2024 4:00 AM in response to salKlang

It would be better to resolve the 'lagging and crashing' before upgrading the OS. Upgrading the OS as a first step is usually not the solution.


How about if you do two things. 1 - describe the problems in more detail and 2 - download & run Etrecheck and post a copy of the report here. It's a free diagnostic utility written by one of the members of the Apple Communities and is very helpful in diagnosing system problems. It does not expose any personal information, it just provides details about your system. Use the "additional text" button at the bottom of your reply to paste the report into your reply.

I need to upgrade my OS as creative cloud is really lagging and crashing.

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