iCloud email to myself going directly to the trash, marked as read. Looking for resolution.

Hello all!


My iCloud email address (also my iCloud ID) is acting funny. If I send an email to myself, as I often do as reminders to do things, the mail is ending up in my trash and marked as read.


For example, if I send an email from "abcdef@icloud.com" (assuming this is my actual email address) to "abcdef@icloud.com", it winds up in the trash (marked as read).


However, if I send an email from "abcdef@icloud.com" to another iCloud account of mine (not an alias, a separate account), or to Gmail, it winds up in my inbox, unread, no problem.


This tells me it can't be a rule problem. If I had accidentally blocked my own email or created a rule to send all mail from "abcdef@icloud.com" to the trash and mark it as read, it would behave the same way no matter what other email address or iCloud account I send to from that address.


If I try sending to another alias within the account, it winds up in the trash. If I send from an alias within the account to "abcdef@icloud.com", it winds up in the trash.


So it only happens if I send an email to myself from within the same iCloud account, associated with "abcdef@icloud.com", either to the master email address or an alias linked to it.


As a test, I went into my other iCloud email account and addressed an email to another alias within that account, and it did not demonstrate the same behavior. The email wound up in my inbox, no problem.


So this tells me it's only a problem within my main iCloud account, for "abcdef@icloud.com". That automatically tells me it must be a rule problem, but if it were, all emails sent from that account to any other address would wind up in the trash. But that's not the case (I can send to other accounts no problem, shows up in my inbox marked as unread, as expected).


I've signed up out my iCloud account on my Mac and on my iPhone, hoping that would resolve the issue. But it did not.


The same issue happens on either a desktop computer, my iPhone or iCloud.com. If I send from any of those methods, same issue. So that rules out hardware. Seems to be an iCloud problem.


Hoping someone can figure out what I'm missing.


(Please help... lol).


Thanks in advance for any tips or advice!


[Edited by Moderator]

Posted on Nov 27, 2024 6:31 PM

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Question marked as Top-ranking reply

Posted on Nov 27, 2024 7:00 PM

Okay, so I spent hours and hours trying to figure this out... and then just 5 minutes after posting this asking for help... I think I figured it out on my own. I went into Mail Settings on my desktop. Then to "Junk Mail". In that window, there's two tabs. Click on the 'Blocked' tab. I scrolled through there an, viola, there was the email address in question. Somehow I must have blocked my own email.


HOWEVER, I thought of that before and when I control-clicked on the email address from within a sent mail, it was not showing it as blocked (which would have given me the option to 'Unblock Contact'). So, weird that it wasn't showing as blocked, but in the 'Blocked' tab in "Junk Mail" within Mail Settings, it was listed.


Nonetheless, maybe this post will help someone in the future.

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Question marked as Top-ranking reply

Nov 27, 2024 7:00 PM in response to Matt13

Okay, so I spent hours and hours trying to figure this out... and then just 5 minutes after posting this asking for help... I think I figured it out on my own. I went into Mail Settings on my desktop. Then to "Junk Mail". In that window, there's two tabs. Click on the 'Blocked' tab. I scrolled through there an, viola, there was the email address in question. Somehow I must have blocked my own email.


HOWEVER, I thought of that before and when I control-clicked on the email address from within a sent mail, it was not showing it as blocked (which would have given me the option to 'Unblock Contact'). So, weird that it wasn't showing as blocked, but in the 'Blocked' tab in "Junk Mail" within Mail Settings, it was listed.


Nonetheless, maybe this post will help someone in the future.

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iCloud email to myself going directly to the trash, marked as read. Looking for resolution.

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