Custom Email Domain: Horribly broken implementation. This is why.
Hi Folks,
This is a cautionary tale for anyone thinking of moving their domain to Apple's custom domain service. The implementation is horribly broken and not what one would expect from Apple.
First off: do not reply to this thread unless you are an actual user of custom email domain. If you don't use it, you won't know that what I'm talking about. I started another thread, and got some lame responses.
I understood from the beginning that this is an "all or nothing" proposition. I.E. you must move all your accounts to the service, you can't pick and choose. That's ok. I know a little about DNS and MX records. I have 5 accounts. One of which is in use by my wife. There is a limit of 3 accounts per user. Why? Don't know. Strike one. So I "gave" one account to my wife's Apple ID. We kind of shared that one anyway.
But then there's this: In Mail on Mac, iOS and iPados , IT LUMPS ALL ACCOUNTS INTO ONE MAILBOX CALLED "iCloud". There is no separation of accounts.
Why is this a problem?
- You can't see to which account your email has come in without some digging
- You can't set up just one account from the other Apple ID's you shared the custom domain with. So in this case I want to add the second address I gave to my wife to my email, but here the other address comes along for the ride. Now I have to watch that I don't mark any of her emails as read.
- You can't assign different signatures to each account. I have some accounts for one business, and some for others. I can't automatically assign the proper signatures.
- I know there is a workaround to "separate" the inboxes using Smart Mailboxes on Mac. But they aren't available on iOS or iPad os, and are a pain to set up.
I decided to try this solution, as I was using shared hosting, and getting a lot of bounce backs. And I don't like/trust Google or Microsoft for my email. But this is so bad, I'm thinking about other solutions. This is not a Pro solution.
This is so bad, I can't believe Apple rolled it out like this. Maybe there's something I missed, but I've been using this for a few weeks now, and the emails are working, so it's not like it doesn't work at all. So if you know of something I've missed, please share it.
Thanks.