I believe that the carrier store where I purchased my phone did not transfer my eSims to my new phone. I am able to make and receive calls and texts. However, I cannot get on to any of my apps. I researced and it seems that the problem is the eSims. Is there a way I can fix this issue myself without having to go back to the store?
[Re-Titled by Moderator]
iPhone 16 Pro, iOS 18
I believe that the best course of action for you would be contact the carrier of the eSIM(s) service and have them check the settings on their side to ensure that the data service has been activated to your new iPhone.
Axel F.
Just had this issue with my sons phone moving from Verizon back to AT+T. They said that if the phone takes a sim, even though it’s esim compatible, there are often issues so he out in a hard SIM card and it worked.
eSim transfer issue on new iPhone
