How can I delete my Apple Account?

I created an apple id a long time ago and today I got notification that I changed my password and date of birth.

I reported to the email as a phishing scam, but tried to log ini reset my password fine but it's asking me to answer security questions that are written in Chinese, and even when translating I don't know what the answers are.


I tried to contact support but they just kept telling me to reset the password which I did a bunch of times but it didn't change the actual issue of the security questions in Chinese.


I'm concerned someone has used my email or hacked the account some how and I want to delete the account associated with my email.



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Posted on Nov 28, 2024 3:03 AM

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Nov 28, 2024 6:24 AM in response to El2223

To delete the account using the instructions provided by WheelieNick you have to be able to sign into the account, which you cannot.


Contact Apple and see if they can help you. You will ultimately have to be able to prove you are the account owner which may be difficult to do if you were still using old security measures such as Security Questions. Several years ago Apple transitioned to using two factor authentication instead of security questions. You can continue to use security questions if you already use them and they are working for you, but if you have problems then they no longer get direct support. You can try the directions in this support article If you forgot the answers to your Apple ID security questions - Apple Support but the article is labeled "archived" and may contain information that no longer applies. If the instructions work then fine; if they do not (e.g., you see “not enough information”*) then you will have to change to the newer security method if you can. Over the past few years Apple has been persistently encouraging users to switch to the newer two factor authentication security system. For those who have disregarded their encouraging, Apple will likely only help you to now change to two factor authentication, if even that is possible. Follow the instructions in the "Turn on two-factor authentication for your Apple ID" section in this support article --> Two-factor authentication for Apple Account - Apple Support to try to change to two factor authentication.


If you still need help, contact Apple Account support at this link ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63005

Select "Other Apple Account Topics", then "Security concerns or account compromised." This will give you a chat or telephone call option.


If Apple can not or will not help you transition to two factor authentication then it is quite possible you will have to simply abandon the old account and everything it contained.


Good luck!


*See the third page of this discussion https://discussions.apple.com/thread/254831093 Some people talk about getting out of a “loop” by logging in a different way. I am not really following what they are talking about but maybe you can see if it helps.




Nov 28, 2024 3:13 AM in response to El2223

Try and reset your password at iforgot.apple.com


if you dont want that and you want your apple account to be completely deleted, please see this


How to permanently delete your Apple Account

Sign in to your Apple Account on Apple’s Data and Privacy page on a Mac, Windows PC, iPhone, iPad or Apple Vision Pro, and select “Request to delete your account”.

After requesting the deletion of your account, you’ll receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place. For a short period of time while your request is being processed, you can contact Apple Support, provide your access code and we’ll help you cancel your request so you can resume using your Apple Account. 


Make sure that deleting an Apple ID is permanent, you can never re-open it or use this mailadress for a new Apple ID


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How can I delete my Apple Account?

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