My AirPods Pro 2 doesn't have option of turning of certain features after iOS 18.1.1

After updating to iOS 18.1.1, my AirPods Pro 2 only have the options for Transparency Mode, Adaptive, and Noise Cancellation, with no option to turn them off. i checked on my sisters phone and she had the option to turn them off

why is that and how can i turn it off ?



[Re-Titled by Moderator]

Posted on Nov 28, 2024 10:08 AM

Reply
8 replies

Nov 28, 2024 8:46 PM in response to RIII1

It works, they just changed the interface and haven't updated the help info yet. With the big volume control visible (after the long press in Control Center), if you see the three options you listed (Transparency Mode, Adaptive, and Noise Cancellation), tap to the left or right of the volume control. You will now see Noise Control, Conversation Awareness, and Spatialize Stereo. To get the other options again, tap Noise Control.


Does this work for you? I just bought my pair tonight and had to struggle through this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My AirPods Pro 2 doesn't have option of turning of certain features after iOS 18.1.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.