Unable to receive 2FA codes via text with cellular network after updating to iOS 18.1.1

I live in an area where I do not have cellular coverage and use wifi calling when I am at home. I recently upgraded to IOS 18.1.1 on my iphone 14, and since then I am no longer receiving 2FA codes via text when i am only on wifi. If I travel to where i have a cell signal, then all of a sudden the missing texts show up.


I tested my wife's phone which had not yet upgraded to IOS 18. She was receiving the 2FA text messages. then we upgraded her phone and now she has the same issue?


Is anyone else seeing this issue or have any advice?


Thanks!


[Re-Titled By Moderator]

iPhone 14

Posted on Nov 29, 2024 1:27 PM

Reply
25 replies

Dec 4, 2024 5:31 PM in response to Jeff Donald

Technically WiFi calling is a VPN tunnel versus a 5G single. Just different transports. VoIP does not use VPNs in most cases but rather specific protocols. Only the big carriers have the feature while the low cost carriers do not.


I am not arguing with you but feel this is going to blow up if you cannot conduct transactions without a 5G cell signal. Using authenticators is really a better option but more complicated for the financial institutions to implement and support. Since I live in a very rural location and my IT job requires some of these situations it will just cause issues.


it is just funny that you can get OTP codes through email but financial institutions do not trust VPN connections to infrastructure.

Dec 5, 2024 7:37 AM in response to Jeff Donald

I understand that. However, SMS messaging issue over WiFi calling is not all related to OTP /short codes. Other sites like Lowe’s order status cannot be received till cellular service is available for me. This is something that recently stopped working and not directly related to a financial institution changing their policies. i appreciate the insight. Cheers.

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Unable to receive 2FA codes via text with cellular network after updating to iOS 18.1.1

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