The decision to close your account is a business decision. Banks are private businesses and have a right to choose who they do business with. That bank’s decision to terminate that relationship is covered in the terms and conditions, which you agreed to when you signed up for the service.
Banks do not make these decisions lightly. In most cases the closure revolves around either a fraud issue or verifying identity or commercial use of the service. There are other reasons and without digging into every transaction, it’s impossible to know.
>>I. Bank’s Right to Suspend or Terminate your Use of the Services.
We reserve the right to limit, suspend, or terminate your use of the Services or take other account-level or transaction-level actions, as well as suspending or closing your Apple Cash Account, immediately and without prior notice to you for any reason, including, without limitation: (i) to protect the security and integrity of the Services, your Apple Cash Account or Apple Cash Balance, or other Users and their accounts; (ii) the inability to debit or collect funds from any account you designate in connection with the Services; (iii) if you breach these Terms or any other agreement with us regarding the Services, including, without limitation, by using the Services for any unlawful purposes; (iv) we have reason to believe there has been or may be an unauthorized use of your Apple Cash Account; (v) we are unable to verify your identity or authority to use the Services to our satisfaction; (vi) your Apple Cash Account is not in good standing; (vii) we believe that your use of the Services could expose us, Apple, or other persons involved in providing the Services to increased risk or be placed in a false or derogatory light; (viii) your Apple ID is suspended or terminated for any reason or ceases to be in good standing with Apple; (ix) we have reason to believe that you are using the Services to facilitate, encourage, or promote illegal activity, hate, violence, intolerance, fraud, or otherwise objectionable content or activities; or (x) we believe your use of the Services does not comply with applicable law. Our election to exercise the foregoing right to suspend or terminate your access to and use of the Services is in addition to any other right or remedy that we may have under these Terms or otherwise. Our decisions may be based on confidential criteria that are essential to our operation of the Services, management of risk, and protection of Bank and other Users. We may use proprietary fraud and risk modeling when assessing the risk associated with your use of the Services. You understand and agree that such action is reasonable for us to take in order to protect us from loss and ensure the security of the Services. We reserve the right in our sole discretion to grant or deny reinstatement of your use of the Services.<<
https://applecash.greendot.com/termsconditions/
Banks do not make these decisions lightly. In most cases the closure revolves around either a fraud issue or verifying identity or commercial use of the service. There are other reasons and without digging into every transaction, it’s impossible to know.
