Iphone 12 pro max ghost touch, inaccurate touch and lag

It has ghost touch , inaccurate touch (i type on the letter j and it registeres n for example), it sometimes lags.

I use it everyday as a hotspot for my laptop for around 8h a day on avarage, and i use it quiete often on its self, i have 20gb of free storage left, battery health is 77%, it did fell a couple of times from my hand on the floor, i didnt put any sort of protection on it (mask, screen protector...). The problem started happening in the last couple of months lets say.

Does anyone know the causes, are there any fixes, i did notice that deleting safari history would help to some extent.

Posted on Nov 30, 2024 12:40 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2024 6:15 AM

battery health is 77%


The battery is overdue for replacement. Make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop.


You can find a list of authorized shops in your area using this link:


Find Locations


Ask the technicians to also check your screen. It would not surprise me if they advise that the screen is failing and is in need of replacement.



3 replies
Question marked as Top-ranking reply

Nov 30, 2024 6:15 AM in response to josip163

battery health is 77%


The battery is overdue for replacement. Make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop.


You can find a list of authorized shops in your area using this link:


Find Locations


Ask the technicians to also check your screen. It would not surprise me if they advise that the screen is failing and is in need of replacement.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 12 pro max ghost touch, inaccurate touch and lag

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.