Camera not working after ios 18.1.1 Update (iPhone 12 pro max)

I never remember to update my iPhone, so I have it set to update automatically. Went to bed with a working Camera, woke up to my camera opening but I can take any photos/ videos (zoom meeting I spent half the time trying to figure out my cameras deal).

Next day, the same ordeal with trying to take photos. The screen is just black, but I can feel little vibrations every time I try to capture a photo. The selfie camera is starting to work, but its glitchy, freezes, then goes black again

3rd day still can't take photos, but the selfie option has begun to start working like normal. I asked several friends/co-workers, and they are having the same issue?

How can this be fixed? Already tried restarting the phone, closing then re-opening the camera app, and looked through all my camera settings and nothing has been changed.

Hoping another update comes out to fix this. Just paid off this phone -___-

iPhone X, iOS 14

Posted on Nov 30, 2024 1:27 AM

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Posted on Dec 17, 2024 12:28 AM

An update on my side: 18.2 didn’t fix it so I went to an Apple store. They ran diagnostics and the conclusion was: something is not working right with the camera (sensor?), it may have worked ok before the first iOS update I did (18.1.1) but as part of the update process hardware gets checked, and because something did not respond ok with the camera iOS then disables it… So it could work as before but the OS doesn’t want to make it work… I’m not under warranty so I’ll trade it in for a refurbished phone, it’ll cost a bit more than the repair (£200!) but I’ll get a more recent model.

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Question marked as Top-ranking reply

Dec 17, 2024 12:28 AM in response to airial

An update on my side: 18.2 didn’t fix it so I went to an Apple store. They ran diagnostics and the conclusion was: something is not working right with the camera (sensor?), it may have worked ok before the first iOS update I did (18.1.1) but as part of the update process hardware gets checked, and because something did not respond ok with the camera iOS then disables it… So it could work as before but the OS doesn’t want to make it work… I’m not under warranty so I’ll trade it in for a refurbished phone, it’ll cost a bit more than the repair (£200!) but I’ll get a more recent model.

Dec 10, 2024 1:38 PM in response to mxk118

I took it in to an Apple store and they physically replaced the camera, which got it working again. Nobody there could explain how the software update permanently broke my hardware, but as I was in warranty the fix was free. Would have cost $169 otherwise. This took about 2 1/2 hours at the store.


When they hooked up to the phone and ran a camera diagnostic test, both cameras did activate and capture images, unlike the black/blank screens I was getting... But it also said that the image quality test failed.

Dec 4, 2024 8:08 AM in response to airial

Similar problem here, consecutive to updating to latest iOS 18.1.1, iPhone 12 Pro. Native camera screen (to back of phone) is black. Instable behavior: when switching to selfie the selfie view sometimes switches on (but then I can't go back to the reverse view); if I go to time lapse, and set to 0.5 camera angle sometimes it will work, sometimes the camera just crashes. I had to use the camera within an app to scan a document and that worked. But another app uses the camera to scan a QR code for logging in, and that crashes systematically. So not only the camera doesn't work, but some apps I use on a day to day basis also don't work. Is there any way I can revert to an earlier iOS version??

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Camera not working after ios 18.1.1 Update (iPhone 12 pro max)

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