How can I secure my Apple Account?

I’ve dealt with this for a long time. Finally in the past couple of years I’d had pictures, messages, calendar events deleted. I have missed many SMS codes. I changed my phone number, Apple ID & password numerous times. I created new email addresses to link to my Apple ID. I kept finding changes to my account that I did not make.

I believe the person who has been doing this had access to my home. They had our garage door code and I couldn’t get them to stop (I kept noticing things missing that someone who was proxy stalking me had mentioned) until I put physical locks on the garage doors. Also our Arlo cameras didn’t record when they were visiting us during covid. They had access to my password books and I did receive a bunch of requests for access and I approved them thinking it was my husband needing access to the AppleTV at home.

I’ve been asking Apple for advice, but nothing they have suggested has worked.

I suspect they installed a key logger in my home. Also through a cybersecurity consultant I learned that a person can buy access to all your text messages on the dark web for $10. I believe they may still have access to my text messages. I do not believe it is worth my time to change my number since they know all my family’s numbers and can stalk them until they learn my new number.

Here are a few things I did to stop the losses. 1) stopped using iCloud (I’m not sure if this is 100% necessary but it makes me feel better.) 2) use a password manager (I believe this prevents any key logger from access) 3) I turn off WiFi when I change my passwords (also to prevent key logger access) 4) **most importantly** I bought physical authentication keys on Amazon (Apple requires that you have 2 @ $75 each so that is pricey) but you cannot sign into your Apple ID without it.

I’ve been learning about cybersecurity to combat this and I do plan on learning more. It seems like hackers are constantly able to circumvent security measures. I am still considering buying a whole new phone with new number and new Apple ID.

Would love for anyone to share their thoughts on this matter.


[Re-Titled by Moderator]

Posted on Nov 30, 2024 3:18 PM

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Nov 30, 2024 10:36 PM in response to Beingstalked420years

Re: "How can I secure my Apple Account?" "I kept finding changes to my account that I did not make."

Change your password :

See what to do: If you think your Apple Account has been compromised - Apple Support

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Re: "It seems like hackers are constantly able to circumvent security measures".


Am no expert in this area, yet your post to the community deserves some response

Wondering if your iPhone is updated to the newest compatible iOS version.

Seems that keeping software up-to-date is one of the best security measures.


Apple Support has some articles online that may be quite helpful.

Eg: For iOS18 : See how to: Control what you share on iPhone - Apple Support

Or

For iOS 16 or 17: How Safety Check on iPhone works to keep you safe - Apple Support

Safety Check for an iPhone with iOS 16 or later - Apple Support

Else:

If you’re using iOS 15 or earlier: use this checklist to see who has access to your devices or your Apple ID.

Checklist 1: Limit device and account access - Apple Support


Whichever iOS version you use you can check in: Settings > General > Software Updates to see what's available:

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Re: "Would love for anyone to share their thoughts on this matter"

If you haven't seen this PDF: Personal Safety User Guide for Apple devices ... it may be helpful:

https://help.apple.com/pdf/personal-safety/en_US/personal-safety-user-guide.pdf


Being aware can help:

Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

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How can I secure my Apple Account?

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