Apple Pay Not Working After Update

I received prompts to update to iOS 18.1.1 yesterday on phone (14 Plus)and iPad, now none of the payment options that I have stored in my wallet are working. I tried powering both off and restarting, removing then adding back each card. Tried both the add new card and use previous card options, nothing is working. I’ve tried three different cards from two different banks. I can add the cards to my wallet but can’t use them. Same issue on iPad and iPhone. Is anyone else having this problem? Any recommendations?

iPhone 14 Plus, iOS 18

Posted on Nov 30, 2024 6:41 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2024 4:33 AM

Did you remove the VPN profile at this path,


iPhone > Settings > General > VPN & Device Management > remove VPN profile


You will also need to reset network settings.



Reset your network settings


If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.


If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.


This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.



74 replies

Dec 1, 2024 9:39 AM in response to Jeff Donald

“Payment failed”. I have three cards linked and tried paying with all three both before, and after, removing and linking again. Tried three cards on one site, figured it was a site issue, but then tried a different site later and two cards failed on that site. I’d used one card in person prior to this. Then after these issues, used the other two cards for these online purchases and didn’t have issues so I know it’s not the cards.

Dec 2, 2024 3:33 PM in response to Jeff Donald

The exact issue is happening to me too. I use my phone to pay for items at a eftpos machine and it doesn't say insufficient funds - but instead "bad read error" or something "card read error" . I tried the full fleet of cards I had saved on my phone and non worked. Went to a different location and store and same thing happened.

this was since the newest update. Related to update? Who knows. (My phone did get water logged 6months back but made a full recovery,,,, but now with the update is the water drama from so long ago starting to take effect???)

Dec 27, 2024 7:11 PM in response to Jeff Donald

It worked fine before the update. The fact that two apps are affected (and maybe others) shows that the update is the problem. I don't want to uninstall all the apps that have Apple Pay as a payment... especially as to see if it works I have to make a payment. I'm going to try changing the payment method, make a payment and go back to Apple Pay to see if that gets around the problem. I'll try this the next time I order

Dec 1, 2024 4:09 PM in response to JimFrustrated

Apple Cash is what is used for sending funds to friends and family. It can also be used in junction with Apple Pay to purchase products and services from merchants worldwide.


Apple Pay is a payment service you use with your iPhone to send encrypted data to the merchant and issuing bank. It provides an extra layer of security and privacy to all you your transactions with merchants.


Apple Account is used for the purchase of goods and services from Apple. This includes iTunes, App Store, purchase from Apple Pay.com/store and Apple Retail Stores.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pay Not Working After Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.