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Apple Pay Not Working After Update

I received prompts to update to iOS 18.1.1 yesterday on phone (14 Plus)and iPad, now none of the payment options that I have stored in my wallet are working. I tried powering both off and restarting, removing then adding back each card. Tried both the add new card and use previous card options, nothing is working. I’ve tried three different cards from two different banks. I can add the cards to my wallet but can’t use them. Same issue on iPad and iPhone. Is anyone else having this problem? Any recommendations?

iPhone 14 Plus, iOS 18

Posted on Nov 30, 2024 6:41 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2024 12:16 PM

Mine isn’t working either, but it seems to be a shipping address glitch. It keeps giving me an error to “update shipping address,” but the address is correct. When I go into apple settings and “update” it by deleting it and adding my shipping address back in, I am still having the same issue. Kind of frustrating on Cyber Monday.

64 replies
Question marked as Top-ranking reply

Dec 2, 2024 12:16 PM in response to fay214

Mine isn’t working either, but it seems to be a shipping address glitch. It keeps giving me an error to “update shipping address,” but the address is correct. When I go into apple settings and “update” it by deleting it and adding my shipping address back in, I am still having the same issue. Kind of frustrating on Cyber Monday.

Dec 1, 2024 9:39 AM in response to Jeff Donald

“Payment failed”. I have three cards linked and tried paying with all three both before, and after, removing and linking again. Tried three cards on one site, figured it was a site issue, but then tried a different site later and two cards failed on that site. I’d used one card in person prior to this. Then after these issues, used the other two cards for these online purchases and didn’t have issues so I know it’s not the cards.

Dec 1, 2024 8:43 AM in response to Jeff Donald

Yeah, I was searching for reported issues too but when I kept running into issues, I thought I’d throw it out here. When I try to use the Apple Pay option on a site, it fails. I’ve tried on various sites. It’s not my card because when it doesn’t work and I go with the credit card option, using one of the cards saved, it works. Mine was working perfectly fine prior to the update.

Dec 2, 2024 12:58 PM in response to SwampWitch98

OK, check these three locations please;


Each card also has an address associated with the account. Please follow this path;


iPhone > Settings > Apple ID (Your Name at top of screen) > Payment & Shipping > tap card to edit > tap Billing address > tap edit (upper right corner of screen) edit necessary changes


iPhone > Settings > Apple ID (Your Name at top of screen) > Payment & Shipping > Shipping Address (edit or delete address


iPhone > Settings > Wallet & Apple Pay > Transaction Defaults (scroll down) > Shipping Address > Edit (upper right corner of screen) > either Enter New Shipping Address, add new address or edit/delete addresses

Dec 21, 2024 4:54 AM in response to 77GK77

Apple made changes when iOS 18 was introduced that effect EFTPOS cards. The changes were in regard to banking regulation changes. Your issue seems specific to Australia and I’m urging that those affected contact Apple Support in Australia.


Australia


(61) 1-300-321-456


Get technical support for Apple’s

Accessibility features


Connect with Australian Sign Language support


Choose your country or region - Official Apple Support


Dec 1, 2024 4:25 AM in response to fay214

No one has reported this issue in the community and in addition I’ve not seen it mentioned on other social media platforms such as Facebook and Reddit. The update has been out nearly 2 weeks, so if it were more than an isolated incident, more people would be reporting it.


When you say you can’t use them, what do you mean exactly?

Apple Pay Not Working After Update

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