Puffed back panel in M2 Macbook Air (2022)

Question

Puffed back panel in M2 Macbook Air (2022)

For the last ten days or so, the back panel of my M2 Macbook Air (2022) is showing swollen signs (see pic). I was told that it could be due to a swollen battery.

But I'm not sure since the battery health info looks ok:

Health Information:

Cycle Count: 94
Condition: Normal
Maximum Capacity: 100%

Also the laptop is charging fine. And is also working fine.

Today is a Sunday and I'll be taking it to the official service centre tomorrow. But I'm keen to know what possible reasons could exist for this to happen. I did not spill anything on the laptop or expose it to heat. The only difference is that earlier I used to use the machine on a laptop stand, and since the last 12 months, I have been charging it on the table itself, since I now use an external monitor (thru HDMI Cable).

Thanks!

Ravi

MacBook Air (M2, 2022)

Posted on Dec 1, 2024 2:03 AM

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Answer 1

Top-ranking reply

MartinR

Level 7

24,330 points

Dec 1, 2024 7:12 AM in response to Ravishankar_Iyer

This indicates that the battery has failed and is swelling. This is dangerous. Put the MBPro inside a fireproof container (like a metal trash can) outside & away from your home. If the battery swells enough to burst it will erupt into flame; Lithium-ion battery fires are aggressive and difficult to extinguish.

Take it to your service center ASAP to have the battery replaced.

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Answer 2

stedman1

Level 10

264,544 points

Dec 1, 2024 2:05 AM in response to Ravishankar_Iyer

Contact Apple or an authorized provider as soon as possible. While the battery cycle count may be low, it has failed and needs to be replaced.

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Answer 3

Dec 1, 2024 7:28 AM in response to MartinR

Thanks Martin. The thing is that I need to take a full data backup before I hand it over to the service centre tomorrow morning.

Is it ok if I do that (and while doing so, charge the laptop since it is out of charge)...?

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Answer 4

MartinR

Level 7

24,330 points

Dec 1, 2024 12:08 PM in response to Ravishankar_Iyer

Ravishankar_Iyer wrote:

Thanks Martin. The thing is that I need to take a full data backup before I hand it over to the service centre tomorrow morning.

Is it ok if I do that (and while doing so, charge the laptop since it is out of charge)...?

Do it and get it done ASAP. Then attend to the battery.

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