FaceID not available. Try setting up faceID later message after update

I upgraded IOS and it turned off my faceID is not available. Try setting up faceID later. How can I get it back on?

iPad Pro, iPadOS 17

Posted on Dec 1, 2024 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2024 8:50 AM

If FaceID isn't working as expected, or has been disabled, you’ll need to follow this guidance:

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you unable to resolve a problem, you would be well advised to seek assistance directly from Apple Support:

Official Apple Support


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your device. If a fault is confirmed, you'll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Dec 1, 2024 8:50 AM in response to janlanac

If FaceID isn't working as expected, or has been disabled, you’ll need to follow this guidance:

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you unable to resolve a problem, you would be well advised to seek assistance directly from Apple Support:

Official Apple Support


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your device. If a fault is confirmed, you'll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

FaceID not available. Try setting up faceID later message after update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.