I can't open the chatGPT application on the iPad because of the Token malfunction

When I try to access the chatGPTapplication on the iPad, a message appears saying that it was not accessible due to a TOKEN error with an error in time on the device, knowing that the device has correct settings

iPad Pro, iPadOS 17

Posted on Dec 1, 2024 10:39 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2024 10:53 AM

Check that Date & Time and TimeZone are correctly set for your iPad - as these settings are known to cause various functional issues if incorrectly configured:

Settings > General > Date & Time


Ensure that the TimeZone matches your current location.


If the Time Zone settings are ghosted - and cannot be adjusted - you'll need to check (and temporarily change) your ScreenTime permissions:

Settings > ScreenTime > Content & Privacy Restrictions > [Allow Changes] Account Changes - set to Allow


After changing the TimeZone settings, you can return your ScreenTime settings to how they were previous configured.



1 reply
Question marked as Top-ranking reply

Dec 1, 2024 10:53 AM in response to redha_hlm

Check that Date & Time and TimeZone are correctly set for your iPad - as these settings are known to cause various functional issues if incorrectly configured:

Settings > General > Date & Time


Ensure that the TimeZone matches your current location.


If the Time Zone settings are ghosted - and cannot be adjusted - you'll need to check (and temporarily change) your ScreenTime permissions:

Settings > ScreenTime > Content & Privacy Restrictions > [Allow Changes] Account Changes - set to Allow


After changing the TimeZone settings, you can return your ScreenTime settings to how they were previous configured.



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I can't open the chatGPT application on the iPad because of the Token malfunction

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