You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

AirPods Pro 2 Mic Issue on Voice Messages

Dear all,

I’m experiencing a problem with the microphone on my AirPods Pro 2 when recording voice messages on iMessage or using Apple’s Voice Recorder app. The audio quality is very poor, and it sounds muffled, like the mic is covered or under a pillow. However, when I make phone calls using the same AirPods in the same position, the sound quality is perfectly fine, and people can hear me clearly.

I initially thought this might be an issue with my AirPods, so I replaced them today, but the problem persists. I’ve tried restarting my phone, resetting the phone settings, disconnecting and factory resetting the AirPods, but nothing has worked so far. Also I have tried the mic L or R or automatic modes of the AriPods

I’m using an iPhone 14 with the latest iOS 18.1.1, and both the iPhone and AirPods are fully up to date. Has anyone else encountered this issue or knows how to fix it?

Any help would be greatly appreciated.

Thanks a million!


iPhone 14

Posted on Dec 1, 2024 11:36 AM

Reply
1 reply

AirPods Pro 2 Mic Issue on Voice Messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.