iPhone 16 pro won’t turn on

Bought my daughter a new iPhone 16 pro, 2 hours later after setting it up & leaving the Apple shop it turned off itself (battery 70%) and will not restart or force restart. Plugged into charge and it’s completely unresponsive



iPhone 16 Pro

Posted on Dec 1, 2024 2:29 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2024 2:31 PM

Take it back to the store so they can check it and replace it as needed.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 16 pro won’t turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.