Ok, I have no access to my original iCloud account and cannot get it back because It keeps asking me for a new phone number I don't have. I can answer every security question, but I can no longer log in without a new phone number that I can't get.
[Re-Titled by Moderator]
iPhone XR, iOS 18
Mdbec09 Said:
"Unable to access my Apple Account: I'm sorry, I think I worded this rather poorly. I had access to the phone number but for some reason, it eventually stopped working, I have no idea why or when It began but I no longer have access to the email or the phone number (but I used too). I have no further way of being able of getting a phone number."
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Get your Credentials Changed...
Contact Apple Support:
This all comes down to Two-Factor Authentication. So, contact Apple Support. Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the Phone Number and other credentials associated to your Apple Account, to what it should be(let the phone number stay, if your don't have access to one). Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.
Contact ApleSupport.
Mdbec09 Said:
"Unable to access my Apple Account: I'm sorry, I think I worded this rather poorly. I had access to the phone number but for some reason, it eventually stopped working, I have no idea why or when It began but I no longer have access to the email or the phone number (but I used too). I have no further way of being able of getting a phone number."
-------
Get your Credentials Changed...
Contact Apple Support:
This all comes down to Two-Factor Authentication. So, contact Apple Support. Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the Phone Number and other credentials associated to your Apple Account, to what it should be(let the phone number stay, if your don't have access to one). Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.
Contact ApleSupport.
Mdbec09 Said:
"Unable to access my Apple Account: Ok, I have no access to my original iCloud account and cannot get it back because It keeps asking me for a new phone number I don't have. I can answer every security question, but I can no longer log in without a new phone number that I can't get."
-------
Get your Credentials' Phone Number Changed...
Contact Apple Support:
Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the Phone Numberand other credentials associated to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.
Contact ApleSupport.
Mdbec09 Said:
"Unable to access my Apple Account: Ok, I have no access to my original iCloud account and cannot get it back because It keeps asking me for a new phone number I don't have. I can answer every security question, but I can no longer log in without a new phone number that I can't get."
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If you never made this change, then perhaps someone else did? See about securing your account, if this is the case/
Troubleshooting a Hacked Account:
I. Getting In to your Apple Account:
You need to get into your Apple Account. So, contact Apple Support. If you have a hacked iCloud account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your password to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.
Apple Contact Info:
II. Secure your Info:
If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.
1. Verify your Devices:
Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
then...
2. Modify your Credentials:
Having been stollen, someone lily has your credentials. So, by all means, modifying them.
III. Report Items to Apple:
So, report phone call's and messages info to Apple and modify. Use my User: Using the Photos App to Report Scams - User Tip
Bing.com
x.com
I'm sorry, I think I worded this rather poorly. I had access to the phone number but for some reason, it eventually stopped working, I have no idea why or when It began but I no longer have access to the email or the phone number (but I used too). I have no further way of being able of getting a phone number.
Unable to access my Apple Account
