Calls going straight to voicemail
People tell me my phone doesn’t work because when they call me, it goes straight to voicemail. What should I do?
iPhone 13, iOS 18
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
People tell me my phone doesn’t work because when they call me, it goes straight to voicemail. What should I do?
iPhone 13, iOS 18
There’s a setting for Silence Unknown Callers. Please follow this path,
iPhone > Settings > scroll down > Apps > Phone > scroll down > Silence Unknown Callers > off — if it is off, momentarily switch on and then off again.
There’s a setting for Silence Unknown Callers. Please follow this path,
iPhone > Settings > scroll down > Apps > Phone > scroll down > Silence Unknown Callers > off — if it is off, momentarily switch on and then off again.
Calls going straight to voicemail