My new iPhone 15 plus won’t allow me to make outgoing calls

I can get incoming calls which also makes my wife’s iPhone 13 ring too. Very odd.

iPhone 15 Plus, iOS 18

Posted on Dec 2, 2024 6:23 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2024 6:34 PM

As Zachyy suggests contact your carrier if you can't make outgoing phone calls. But the fact your wife's phone rings when you get an incoming call is likely because the two of you share the same Apple ID, which you most definitely should NOT be doing.


Apple IDs (now called Apple Account) are not meant to be shared. Each person should have their own unique Apple Account. You can then use Family Sharing to share apps and photos, etc.


Read the following documents:


Make sure that each family member has a unique Apple Account - Apple Support


To unshare your accounts --> How to “unshare” an Apple ID - Apple Community


About Family Sharing --> Set up Family Sharing - Apple Support



4 replies
Question marked as Top-ranking reply

Dec 2, 2024 6:34 PM in response to Oldestfart

As Zachyy suggests contact your carrier if you can't make outgoing phone calls. But the fact your wife's phone rings when you get an incoming call is likely because the two of you share the same Apple ID, which you most definitely should NOT be doing.


Apple IDs (now called Apple Account) are not meant to be shared. Each person should have their own unique Apple Account. You can then use Family Sharing to share apps and photos, etc.


Read the following documents:


Make sure that each family member has a unique Apple Account - Apple Support


To unshare your accounts --> How to “unshare” an Apple ID - Apple Community


About Family Sharing --> Set up Family Sharing - Apple Support



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My new iPhone 15 plus won’t allow me to make outgoing calls

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