What should I do if I'm charged after canceling a subscription from the App Store?

Dear Apple Support Team,

I was recently debited ₹6900 for an app subscription that I had already canceled. Despite the cancellation, the charge has been processed, and the purchase is not even reflecting in my account.

I kindly request you to investigate this matter and issue a refund for the unauthorized charge. I can provide any necessary details or documentation to assist with your review.

Looking forward to your prompt response.

[Re-Titled by Moderator]

Posted on Dec 2, 2024 10:26 PM

Top-ranking reply

Niel

Community+ 2026

Level 10

743,213 points

Posted on Dec 2, 2024 10:31 PM

If you got an email receipt and there's a 'Report a Problem' link in it, use that; otherwise, click here and ask the iTunes Store staff for a refund.

The people on these boards are mostly other customers and can't investigate or refund it.

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What should I do if I'm charged after canceling a subscription from the App Store?

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