Password reset failure on MacBook Pro 2018

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Level 1

4 points

I forgot my login pw on my MacBook Pro 2018.

I have tried reset new ones by restarting & holding Command R

Tried 5 times but got same result.

what should I do next?

thanks

[Re-Titled by Moderator]

MacBook Pro 15″, macOS 15.0

Posted on Dec 3, 2024 2:06 AM

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Answer 1

Top-ranking reply

Level 8

46,675 points

You might need to erase your Mac to remove the password, I hope that you have a backup

If you still can't reset your password

If no other solution is successful, you can reset your password by erasing your Mac.

Shut down your Mac, then start up from macOS recovery as described previously.
When asked to select an admin user you know the password for, choose Recovery Assistant > Erase Mac from the menu bar.
From the Erase Mac window, click Erase Mac, then click Erase Mac to confirm.
If your Mac restarts to a flashing question mark, press and hold the power button for a few seconds until your Mac turns off.
Start up from macOS Recovery again, then reinstall macOS. Learn how to reinstall macOS.

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