Apple TV app: video/ sound = 8 seconds apart

MacBook + iPad (both updated to latest version):

I bought a 2004 movie via AppleTVApp. The timing of the German soundtrack fits the images perfectly, the English (original) soundtrack starts 8 seconds after the film begins.

I already tried signing off and on again/ deleting the film/ downloading it - to no avail.

What can I do to have the English soundtrack in sync with the film?

Thank you!

MacBook Pro 14″, macOS 15.1

Posted on Dec 3, 2024 2:55 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2024 2:00 PM

There are no sync adjustment options in the Apple TV app.

Please contact the iTunes Store staff about issues with specific iTunes Store titles. This has to be corrected at the source.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV app: video/ sound = 8 seconds apart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.