I need help fixing my emoji keyboard

My emoji keyboard is off to the side of my screen and i am unable to use it. I am also unable to access it while my screen is in landscape mode. I’ve tried removing and adding the emoji keyboard and i’ve tried restarting my phone as well but nothing is helping me. it is also like that when using all apps. How do i fix this?

iPhone 11, iOS 18

Posted on Dec 3, 2024 2:51 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2024 7:56 PM

Hi denisesantillan

Welcome to the Apple user-to-user) Community!


Re: "I need help fixing my emoji keyboard: I’ve tried removing and adding the emoji keyboard and i’ve tried restarting my phone as well but nothing is helping me".


Those were good steps to try. Wondering if your Zoom level is the cause ... if you are zoomed in on the keyboard the keys are bigger and easier to read, but all the keys may not fit properly on the screen.


You could see if "pinching" on the screen makes the emoji keyboard smaller ?

or

There are a few different settings for using Zoom features, so, if you remember turning a Zoom setting on, or making a change, you may know which to change back:

Else: Apple Support's article (link below):

Customize the text size and zoom setting on iPhone - Apple Support

says you can:

Magnify the entire iPhone screen

"On supported models, you can magnify the iPhone screen with Display Zoom.

  1. Go to Settings  > Display & Brightness.
  2. Tap Display Zoom, then tap Larger Text.
  3. Tap Done, then tap Use Zoomed.


So changing that setting, may help with the emoji keyboard.

_______________________________________

Else: There are also accessibility settings for Zoom:

  1. Go to Settings  > Accessibility > Zoom. You can turn Zoom on or off there.

The article: Zoom in on the iPhone screen - Apple Support explains the adjustments.


All the best :-)

3 replies
Question marked as Top-ranking reply

Dec 4, 2024 7:56 PM in response to denisesantillan

Hi denisesantillan

Welcome to the Apple user-to-user) Community!


Re: "I need help fixing my emoji keyboard: I’ve tried removing and adding the emoji keyboard and i’ve tried restarting my phone as well but nothing is helping me".


Those were good steps to try. Wondering if your Zoom level is the cause ... if you are zoomed in on the keyboard the keys are bigger and easier to read, but all the keys may not fit properly on the screen.


You could see if "pinching" on the screen makes the emoji keyboard smaller ?

or

There are a few different settings for using Zoom features, so, if you remember turning a Zoom setting on, or making a change, you may know which to change back:

Else: Apple Support's article (link below):

Customize the text size and zoom setting on iPhone - Apple Support

says you can:

Magnify the entire iPhone screen

"On supported models, you can magnify the iPhone screen with Display Zoom.

  1. Go to Settings  > Display & Brightness.
  2. Tap Display Zoom, then tap Larger Text.
  3. Tap Done, then tap Use Zoomed.


So changing that setting, may help with the emoji keyboard.

_______________________________________

Else: There are also accessibility settings for Zoom:

  1. Go to Settings  > Accessibility > Zoom. You can turn Zoom on or off there.

The article: Zoom in on the iPhone screen - Apple Support explains the adjustments.


All the best :-)

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I need help fixing my emoji keyboard

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