Apple ID log in error

I got a new phone, and it won't let me sign in to my Apple ID. I am have the correct apple account and I am typing in the correct password, but it says, "Verification failed: Your Apple account or password is incorrect."

iPhone 16

Posted on Dec 3, 2024 8:55 PM

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Question marked as Top-ranking reply

Posted on Dec 4, 2024 6:31 AM

If you are absolutely positive you have the correct information, ask Apple for help. Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support



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Question marked as Top-ranking reply

Dec 4, 2024 6:31 AM in response to camila_9

If you are absolutely positive you have the correct information, ask Apple for help. Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support



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Apple ID log in error

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