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CarPlay stopped working after iOS 18.1.1 update

CarPlay stopped working in 2023 Benz after updating to iOS 18.1.1. Phone won’t connect to car play, nor will it pair as a new phone to car. I deleted the old connection and tried to re-pair it to the car to get Apple CarPlay to work again and now it won’t even pair! Please help

iPhone 15 Pro Max, iOS 18

Posted on Dec 4, 2024 10:52 AM

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Posted on Dec 6, 2024 5:40 PM

Same issue… 2019 GMC Sierra… Apple Car Play reboots the radio constantly since 18.1.1…. Fix it.

27 replies

Dec 6, 2024 5:53 PM in response to TaeNursing

Hey folks. I did a lot of searching and trying things and finally had success today so I wanted to share. By the way I have a vpn too and in or off that did not help my situation. What worked was this. 1) Delete phone from car and delete car from phone. 2) RENAME phone 3) Reconnect. This solved it for me. Now this is a 2021 Porsche Macan so every car might be different but I’m thinking that the bug has to do with settings embedded in the way our phones used to connect to our cars and somehow that’s married to the profile the phone has which is associated with it’s device name. So when I gave my iPhone a new personalized name it forced a brand new ios18 connection which must have created new connection preferences. I’m speculating here by the way. But whatever the reason, after deleting the car from the phone and the phone from the car and renaming the phone and reconnecting as a new phone…it worked. To rename your phone go to settings>general>about and change the name. Good luck. I hope it works for everyone.

Dec 5, 2024 8:37 AM in response to TaeNursing

I have a 2020 Acura TLX and Car Play stopped working once I upgraded to 18.1.1. If I reboot the phone it will connect for a bit then the Car Play on the car goes black. If I plug in again nothing, the Car Play keeps trying to connect. I have tried multiple cables and removing the phone from the car system. I tried an older phone and it works fine (not upgraded)

Dec 11, 2024 6:40 AM in response to TaeNursing

I had the same issue, and scoured various forums to try all the recommendations. Here is what worked for me in resolving the issue:

1) Delete the vehicle from the Phone’s CarPlay (settings/general/carplay)

2) Delete the vehicle from the Phone’s Bluetooth

3) RENAME THE PHONE (Settings/About/Name)

4) Reset Phone

5) Delete Phone from Car’s Bluetooth

6) Reconnect the phone to car’s Bluetooth and plug into CarPlay. This starts resets the connection to the vehicle completely.

Dec 6, 2024 6:31 PM in response to sp300z

Good for you… however, I have a bunch of Bluetooth devices that know my phone’s name as well… I’ll have to test these devices before I jump here. I’d rather talk to Apple and understand the root cause and understand their position…( I’m a senior software engineer)… Apple, if you’re listening…

Dec 9, 2024 8:48 AM in response to TaeNursing

CarPlay will not connect this morning. iPhone 16; iOS 18.1.1; 2024 Lexus RX350h. I connect via Bluetooth. Phone and Music connect but when I try to connect using CarPlay, nothing works. I have tried deleting connection from phone and from car and starting over however that didn't work. I have not tried renaming the phone yet but prefer not to do that because, as others have stated, other things are connected and it will be a PITA to change everything. I guess if it doesn't get resolved soon, I'll have to figure out which is the worse PITA.

Dec 10, 2024 2:23 AM in response to TaeNursing

Ever since the update my Apple Music will not work & keeps glitching when I plug up my phone to the car with the standard USB cord that has worked just fine for years before the update. I have even downloaded Spotify which works just fine so I’m able to at least listen to music when I’m in my car. Any other music playing app still works fine it’s only apple music and I hate this. I even bought the new iPhone 16 and the problem still persists. Apple can you please fix this ASAP it’s a must because so many people are having this problem.

Dec 10, 2024 7:48 AM in response to TaeNursing

Update: iPhone 16; iOS 18.1.1; 2024 Lexus RX350h. I connect via Bluetooth.


I called my Dealer's Lexus Technology Specialist today to see if they had any recommendations. They did not however confirmed that many customers have reported the same issue. Lexus is aware of it and working on an update to their app. When the update is available, it will be pushed out over the air and my car will get it automatically.


This is pretty much what I figured out after spending time researching and not finding anything else to try. So, I'll wait for the Lexus update and go from there. If you have not yet contacted your Dealer's equivalent of the Lexus Technology Specialist, you may want to do so to be sure that they are working on updates to their apps. I suspect that is the problem for many and the more noise that is made, the sooner you will see an update.

Dec 10, 2024 2:43 PM in response to TaeNursing

Same thing. iPhone 15 pro, 2019 Camaro (wired CarPlay). I finally started making calls today after numerous attempts to personally troubleshoot. After resetting to haven’t settings on my phone and car, apple and GM running diagnostic tests, the final conclusion was to get a Apple usb-a to c cable from the Apple Store (they told me they sold them) well, after looking, there isn’t one. I was given all the same instructions as listed here. They acted like they aren’t aware of this being a common issue…..

Dec 11, 2024 1:49 PM in response to TaeNursing

I have the same issue after installing iOS 18.1.1. When I removed my phone from the vehicle and the vehicle from my phone, I restarted both the phone and the vehicle (2024 Honda Pilot). When I tapped on the phone icon on my stereo, it only brought up a screen to dial. It lost my shortcuts. I’m going to try renaming the phone and try again.


Apple - please fix this and push out a new update quickly!

CarPlay stopped working after iOS 18.1.1 update

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