Stuck in abc animal adventures app

My iPad is stuck in ABC animal

adventures app. I can turn ipad off/on but it immediately opens in the app. I can change the volume and play in the app. I just cannot exit the app. I tried a hard reset . I cannot hard reset pressing the volume button that the top button. It just doesn’t respond despite both the top button and the volume buttons working individually

iPad, iPadOS 18

Posted on Dec 5, 2024 7:36 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2024 9:18 AM

Perhaps you have activated Guided Access...


When you are stuck in Guided Access mode, you can be really stuck as the typical triple tap on the home button to quit out of Guided Access may not work. Even a forced exit won't work because the power button and the home button are disabled. 



Devices with a physical Home Button


The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support



Devices without a physical Home Button


For iPad’s without a physical Home button, you’ll need to follow a different button sequence…

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top (Sleep/Wake) button.
  4. When the Apple logo appears, release the top button.



3 replies
Question marked as Top-ranking reply

Dec 5, 2024 9:18 AM in response to cfhgigem

Perhaps you have activated Guided Access...


When you are stuck in Guided Access mode, you can be really stuck as the typical triple tap on the home button to quit out of Guided Access may not work. Even a forced exit won't work because the power button and the home button are disabled. 



Devices with a physical Home Button


The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support



Devices without a physical Home Button


For iPad’s without a physical Home button, you’ll need to follow a different button sequence…

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top (Sleep/Wake) button.
  4. When the Apple logo appears, release the top button.



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Stuck in abc animal adventures app

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