Apple ID locked in App Store

Hello,

If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .

or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support

Review the Support Article here:

If your Apple Account is locked, not active, or disabled - Apple Support

Request reactivation through Apple Support If you have seen a message like, or similar to, this: "Your Media & Purchases account has been disabled. Request reactivation using this link:  request reactivation using this link.