Messages in iMessage app not working on mac book pro

Messages in iMessage app not working on mac book pro but is in iCloud and on my iphone. The login screen asks for my Apple ID either phone number or email. I have tried both. I then enter my Password. The messages come up on the screen and remain for only 3-5 seconds before the login screen reappears and asks again and again and again.

MacBook Pro 13″, macOS 12.7

Posted on Dec 5, 2024 4:29 PM

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Question marked as Top-ranking reply

Posted on Dec 5, 2024 5:20 PM


Hi, imedicineman,

and welcome to the Apple (user-to-user) Community!


Re: "Messages in iMessage app not working on mac book pro"

"The login screen asks for my Apple ID either phone number or email. I have tried both.".


You would need to use the same Apple ID Account Log-in and password that you use across devices.


Re: "The messages come up on the screen and remain for only 3-5 seconds ...."


Seems you are using MacOS Monterey 12.7 on your MacBook Pro. There have been security updates available for download from time to time since then:

See Apple support's online article: What's new in the updates for macOS Monterey - Apple Support

Eg: says: macOS Monterey 12.7.6 is the latest

"This update provides important security fixes and is recommended for all users."

_______________________________________________________________________________________________

Re: " ..... the login screen reappears and asks again and again and again".

_____________________________________

If you haven't updated yourMacOS to 12.7.6, it is likely you may need the added security on your Mac to log-in and send and receive Messages securely.

You can check for updates in System Settings > General > Software Updates.

NB: It is always wise to securely back-up your Mac's data, before updating.

________________________________

If you are already using MacOS 12.7.6: you may want to try restarting your Mac: eg: Apple menu > Restart

(Restarting deletes temporary files, re-establishes connections, may update recent setting changes, and often restores order if something is not working as expected.)

________

If needed: You could check through: Set up Messages on Mac - Apple Support for tips (for MacOS 12 / Monterey)

or

Apple's Messages Support webpage (info. / support / contact options etc.)

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support

All the best :-)

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1 reply
Question marked as Top-ranking reply

Dec 5, 2024 5:20 PM in response to imedicineman


Hi, imedicineman,

and welcome to the Apple (user-to-user) Community!


Re: "Messages in iMessage app not working on mac book pro"

"The login screen asks for my Apple ID either phone number or email. I have tried both.".


You would need to use the same Apple ID Account Log-in and password that you use across devices.


Re: "The messages come up on the screen and remain for only 3-5 seconds ...."


Seems you are using MacOS Monterey 12.7 on your MacBook Pro. There have been security updates available for download from time to time since then:

See Apple support's online article: What's new in the updates for macOS Monterey - Apple Support

Eg: says: macOS Monterey 12.7.6 is the latest

"This update provides important security fixes and is recommended for all users."

_______________________________________________________________________________________________

Re: " ..... the login screen reappears and asks again and again and again".

_____________________________________

If you haven't updated yourMacOS to 12.7.6, it is likely you may need the added security on your Mac to log-in and send and receive Messages securely.

You can check for updates in System Settings > General > Software Updates.

NB: It is always wise to securely back-up your Mac's data, before updating.

________________________________

If you are already using MacOS 12.7.6: you may want to try restarting your Mac: eg: Apple menu > Restart

(Restarting deletes temporary files, re-establishes connections, may update recent setting changes, and often restores order if something is not working as expected.)

________

If needed: You could check through: Set up Messages on Mac - Apple Support for tips (for MacOS 12 / Monterey)

or

Apple's Messages Support webpage (info. / support / contact options etc.)

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support

All the best :-)

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Messages in iMessage app not working on mac book pro

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