This is a personal phone and not managed by anyone else. With this new password app I noticed old networks that need to be removed. Three are “managed” and cannot be forgotten. Two seem to be my cell phone provider and one is simply named “private phone”. How do I delete them? I saw a previous note that said go delete a profile under VPN&Device management but there is nothing there.
Mac Jim ID wrote:
The Managed Networks provided by your cell phone carrier cannot be removed. To see which networks are from the cell provider, remove the SIM card and they will go away. You can change cell providers, but most of them will have one or more managed networks to aid in network access when cellular service is not available. For example, TMobile has a managed network called Wingman that is used for WiFi connection on participating airlines who offer the free service to TMobile subscribers. WiFi calling is also a service provided by the cell carrier that is authenticated using the profile of the managed network.
Thanks, I hadn’t thought of those uses.
Mac Jim ID wrote:
The Managed Networks provided by your cell phone carrier cannot be removed. To see which networks are from the cell provider, remove the SIM card and they will go away. You can change cell providers, but most of them will have one or more managed networks to aid in network access when cellular service is not available. For example, TMobile has a managed network called Wingman that is used for WiFi connection on participating airlines who offer the free service to TMobile subscribers. WiFi calling is also a service provided by the cell carrier that is authenticated using the profile of the managed network.
Thanks, I hadn’t thought of those uses.
Owen00000 wrote:
Yes a previous personal phone. I have never had a business phone. It has always been a personal phone. Retired several years ago and moved 300 miles away. How do I remove these managed networks?
Did you have a company email account on the previous phone, even if it wasn’t a business phone?
you can probably fix it by restoring the newer phone to factory settings, and not restoring a backup. You can sync data to iCloud first; that way you won’t lose much data.
The Managed Networks provided by your cell phone carrier cannot be removed. To see which networks are from the cell provider, remove the SIM card and they will go away. You can change cell providers, but most of them will have one or more managed networks to aid in network access when cellular service is not available. For example, TMobile has a managed network called Wingman that is used for WiFi connection on participating airlines who offer the free service to TMobile subscribers. WiFi calling is also a service provided by the cell carrier that is authenticated using the profile of the managed network.
My other family members do not have those provider networks. Neither of them. One has an older iphone and the other a newer one. So those Verizon managed networks do not come standard. I can go to a verizon store and ask they be removed. No issues.
If one of your networks if called "PrivateMobileWiFi", it is from Verizon and you will find the exact same questions on the Verizon community forums. The only way I have heard that they could be removed is by taking out the SIM card, but if you can go to the Verizon store and ask them to remove it or the others, then that would be a first for me. In my experience, the employees at the cell stores would have no idea what you are talking about, and would come up with a half a dozen reasons why something is not their fault.
Sorry, but I have no idea how Verizon determines when the managed network is added to a phone or which phones it is added to, but I do know that specific Managed Network comes from Verizon. I also do not know if it makes a difference on whether the device is still Carrier Locked to that cell provider.
Did you purchase this phone new from Apple or an Apple authorized reseller, or was it previously owned? If it wasn’t new you probably bought a stolen corporate iPhone.
Also, when you first turned it on did it display a page that had only the word Hello on it? If not, regardless of where you got the phone it was not new.
Understand you are on a public support forum that is managed by Apple, however is manned by users like yourself that volunteer their time to help fellow users. Apple does not participate here. The only way for any of us to diagnose problems with devices is to ask questions. If you feel you would be better served by Apple Support, then use the Support link at the bottom left of the page here and start a support ticket.
Yes, it was new from Verizon. Yes it was a normal first set up. What I did notice is that I had a number of wifi networks that were old and in fact predated this phone in fact. Our previous home, our vacation rental from 6 years ago, etc. Whatever this is, it could be very old. How do I remove it?
You keep asking personal questions, I assume trying to guess how it got installed. Here is the reality, Apple needs to provide a way for them to be removed no matter how they got there. I have a person apple device with this phone number since 1993. Every upgrade is from a previous personal phone because that is how it is done. I could be carrying baggage for 30 years apparently. Apple needs to figure out how we easily remove it without losing data that is unrelated to this setting.
I understand. All the questions are about how it got there. Show me the link between how it got there and how to remove it. Does how it got there matter? If it doesn't, then stop asking those questions.
Owen00000 wrote:
I understand. All the questions are about how it got there. Show me the link between how it got there and how to remove it. Does how it got there matter? If it doesn't, then stop asking those questions.
Wow. Nice way to treat people who are taking their personal time to try to help you. Of course it matters how they got there.
Owen00000 wrote:
. I can go to a verizon store and ask they be removed. No issues.
LOL. Verizon stores are staff have no technical skills. Verizon fired all of their field techs years ago, and now staff their stores with salespeople only.
Lawrence Finch wrote:
LOL. Verizon stores are staff have no technical skills. Verizon fired all of their field techs years ago, and now staff their stores with salespeople only.
At the end, the techs weren't even really techs. Long gone were the days when techs got certifications from the phone manufacturers and could do some bench repairs. But they were really nice people who tried very hard and got yelled at a lot.
Thank you. No that is not the name of either of them. I am sure they have been carried over the decades from previous phones. I guess the point here is never update from a previous phone because garbage gets carried over that can’t be removed.
Did you restore the phone from a previous phone that might have been managed?
How to remove managed networks
