Why do my AirPods Pro keep disconnecting?

I have an Airpods Pro, Its has a connectivity issue. its connect with Bluetooth but when i remove from air pod case its disconnect if i put airpods in the airpod case it was automatically connected at the moment i played a song, its work (i hear the sound) and i closed the airpod case i hear the sound.


please explain how to fix this problem.


Thank you


[Re-Titled by Moderator]

AirPods Pro

Posted on Dec 5, 2024 10:55 PM

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Question marked as Top-ranking reply

Posted on Dec 6, 2024 1:53 AM

The AirPods keep playing the song when in th case, that is what you're trying to tell us?


Try and reset your AirPods to see if the issues persist


  1. Put your AirPods in their charging case, close the lid and wait 30 seconds.
  2. On an iPhone or iPad that's paired with your AirPods, go to Settings > Bluetooth:
    • If your AirPods appear in the My Devices list, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear in the list, continue to the next step.
  1. Open the lid of your charging case.
  2. Depending on which AirPods you have, press the setup button on the back of your case or tap the front of the case:

AirPods 1, AirPods 2, AirPods 3 or AirPods Pro


Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white. You can now reconnect your AirPods.

If the status light still doesn't flash white, learn what to do.

1 reply
Question marked as Top-ranking reply

Dec 6, 2024 1:53 AM in response to kabilnath

The AirPods keep playing the song when in th case, that is what you're trying to tell us?


Try and reset your AirPods to see if the issues persist


  1. Put your AirPods in their charging case, close the lid and wait 30 seconds.
  2. On an iPhone or iPad that's paired with your AirPods, go to Settings > Bluetooth:
    • If your AirPods appear in the My Devices list, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear in the list, continue to the next step.
  1. Open the lid of your charging case.
  2. Depending on which AirPods you have, press the setup button on the back of your case or tap the front of the case:

AirPods 1, AirPods 2, AirPods 3 or AirPods Pro


Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white. You can now reconnect your AirPods.

If the status light still doesn't flash white, learn what to do.

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Why do my AirPods Pro keep disconnecting?

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