Credit card used in Apple Pay compromised

Is there any way this could happen without Apple Pay being vulnerable?


Situation:

  • Family member 1 (FM1) received Apple Pay notice that charge was declined / rejected at a business 800 miles from their physical location.
  • Bank (Chase) reports
    • that FM1's device / digital wallet was used for the transaction.
    • the card is registered with 3 phones, as expected


My understanding of Apple Wallet is that it is tied to the hardware, so cloning isn't possible.


What else could have happened? My first thought was that the maybe someone social engineered getting the card registered to their phone but that would have resulted in a 4th device being registered with Chase.


This has me fairly concerned....this should not be possible.



[Re-Titled by Moderator]

Posted on Dec 6, 2024 8:32 AM

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Question marked as Top-ranking reply

Posted on Dec 7, 2024 10:09 AM

Jeff,


I contacted my CC fraud department and they indicated there was no SEID attached to the transaction. They also clarified that it was an online transaction and a MANUAL ENTRY. They also indicated that the CC number used was the number issued to my device’s Apple Pay which is different than my actual physical card number. The reason it was declined was because the address and CVV entered manually did not match.


I have recently made at least 3 online purchased for Christmas on reputable sites using the APPLE PAY Option. My guess that someone can access the CC number on their end or in transit and attempted a manual entry.


I will not be using APPLE pay for now. Sticking to PayPal. Never had issues with that.

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49 replies
Question marked as Top-ranking reply

Dec 7, 2024 10:09 AM in response to Jeff Donald

Jeff,


I contacted my CC fraud department and they indicated there was no SEID attached to the transaction. They also clarified that it was an online transaction and a MANUAL ENTRY. They also indicated that the CC number used was the number issued to my device’s Apple Pay which is different than my actual physical card number. The reason it was declined was because the address and CVV entered manually did not match.


I have recently made at least 3 online purchased for Christmas on reputable sites using the APPLE PAY Option. My guess that someone can access the CC number on their end or in transit and attempted a manual entry.


I will not be using APPLE pay for now. Sticking to PayPal. Never had issues with that.

Dec 7, 2024 10:39 AM in response to Jeff Donald

So you are saying that the information given to me by my CC company is incorrect? I think not.


There is a CC number (different than physical card) associated with my credit card and assigned to my Apple Pay device. If someone somehow can see this CC number in its entirety, there is nothing stopping them from making a purchase online and entering this acquired number manually as a visa/mastercard payment method. The issue for me is that when they entered the info the address and cvv entered did not match and therefore was declined. Since they did indeed have the CC number correct the transaction decline notification came to my Apple Wallet device for which this number has been assigned to which makes sense.

Dec 6, 2024 9:01 AM in response to atrocktop

Apple Pay does not send any notices regarding charges. Any emails or SMS messages you get regarding Apple Pay are always scams. Never real.


If a charge that had been made through Apple Pay, it would appear in the Wallet App on the FM1's devices only It would not send a notice.


There is no actual card info kept in Apple Pay, and Apple Pay requires biometric confirmation to execute a payment. So it's simply not possible to have it be hacked or compromised like that.


As such email or sms notice that purports to notify about an Apple Pay charge is a scam.

Dec 7, 2024 10:33 AM in response to LaSuperChula

>>I have recently made at least 3 online purchased for Christmas on reputable sites using the APPLE PAY Option. My guess that someone can access the CC number on their end or in transit and attempted a manual entry.<<


The credit card number is not stored on your iPhone. Your bank substituted the number for a dynamic payment token. It creates a unique card number for each transaction. The data generated by the token is encrypted. Only your bank and PNO has the key to decrypt the information. The information is only good for one purchase. The token is dynamic and creates new data each transaction.


If several transactions were attempted, Apple Pay would create new numbers each transaction.

Dec 7, 2024 12:08 PM in response to LaSuperChula

LaSuperChula —


>>There is a CC number (different than physical card) associated with my credit card and assigned to my Apple Pay device. If someone somehow can see this CC number in its entirety, there is nothing stopping them from making a purchase online and entering this acquired number manually as a visa/mastercard payment method.<<


The second number is called the DPAN ( Device Primary Account Number) is encrypted by your bank and only the bank has the key to decrypt the full number.


Your bank creates a dynamic encrypted token and it’s placed in your Apple Wallet in the Secure Element (SE). The dynamic token creates a unique number for each transaction and your bank only permits each unique number to be used once.


The secure element is its own computer or SOC (System on a Chip) that uses virtually none of the iPhones resources except battery and limited encrypted wireless data. SE has its own processor and memory and uses Java for its operating system. It’s hard by banks worldwide and has never been compromised and is an ISO standard in the banking sector worldwide.


Please explain how the encrypted number was decrypted and manually entered at a merchant’s location.

Dec 7, 2024 9:47 AM in response to atrocktop

If this were simple skimming / shimming of the credit card then the rejected transaction would be with my bank and not shown in the apple wallet as a declined transaction.


The bank did their job declining the transaction but, if they didn't, it would be near impossible to dispute the charge because everyone believes the Apple payment mechinism is 100% secure. I'm not sure we should be on that bandwaggon.


Apple passed this transaction to my bank from a retail point of sale facility (gas station) not an online shoping service. Somehow the this transaction was initiated at a location that is different from the phone location.


The question is, how could this happen?


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Credit card used in Apple Pay compromised

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