Magic keyboard scratched IPad11M4

I have an IPad 11M4 and magic keyboard from two weeks. Since I got it I worked on it only at home. Now I noticed that the magic keyboard edges on the bottom side of the keys scratched the screen of the IPad on both sides. I gave more then 1500euro for ipad,pencil and keyboard and its just ridiculous to have it scratched on less then a month in use... How can I get some kind of a refund or fix of the issue by apple ?

iPad Pro

Posted on Dec 6, 2024 9:08 AM

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1 reply

Dec 6, 2024 10:27 AM in response to Nikkolay

You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

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Magic keyboard scratched IPad11M4

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