How to remove Activation lock on my iPhone?

i forget my email and password and my fobe now is lock ,its shown owner lock ,how to remove


[Re-Titled by Moderator]

iPhone 14 Plus

Posted on Dec 7, 2024 7:42 AM

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Question marked as Top-ranking reply

Posted on Dec 7, 2024 8:00 AM

The only ways you can remove Activation Lock in the circumstances you describe are

  • Using the Apple ID and Apple ID password credentials the phone is asking for, or
  • If you are the original purchaser of the phone, and have proof of purchase that would be satisfactory to Apple (e.g., from Apple or an Authorized Apple Reseller, showing both your name and the phone's serial number), by filing an Activation Lock Support request.


There is no point doing filing a support request unless you have the required proof of purchase. Absent the proof, Apple will not help to remove Activation Lock. But if this is your phone, and it is locked to your Apple Account with your Apple ID, you should be able to remove the lock yourself. Right?


How to remove Activation Lock - Apple Support


If you had purchased this phone second-hand, or found it somewhere, and had now encountered Activation Lock, I might suggest that you read


The All Too Common SAD Reality of Buying a Used iPad/iPhone – Apple Community

5 replies
Question marked as Top-ranking reply

Dec 7, 2024 8:00 AM in response to sohtun

The only ways you can remove Activation Lock in the circumstances you describe are

  • Using the Apple ID and Apple ID password credentials the phone is asking for, or
  • If you are the original purchaser of the phone, and have proof of purchase that would be satisfactory to Apple (e.g., from Apple or an Authorized Apple Reseller, showing both your name and the phone's serial number), by filing an Activation Lock Support request.


There is no point doing filing a support request unless you have the required proof of purchase. Absent the proof, Apple will not help to remove Activation Lock. But if this is your phone, and it is locked to your Apple Account with your Apple ID, you should be able to remove the lock yourself. Right?


How to remove Activation Lock - Apple Support


If you had purchased this phone second-hand, or found it somewhere, and had now encountered Activation Lock, I might suggest that you read


The All Too Common SAD Reality of Buying a Used iPad/iPhone – Apple Community

Dec 7, 2024 2:31 PM in response to Servant of Cats

Servant of Cats wrote:

Hope I didn’t jump the gun.

It also occurs to me that you cannot post on this very forum without signing into an Apple Account. (Although in that case, Safari might let you authenticate using a different credential.)

No, you didn't jump the gun. I'm glad you posted it. And note they haven't come back. I'd be willing to bet they bought a used iPhone and was hoping we'd have some magical way they could bypass Activation Lock, by not disclosing they bought a used phone. I could be wrong, but since they haven't come back, I'm likely not.

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How to remove Activation lock on my iPhone?

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