Correct Apple email address

i just got a new 16 and when I try to add some of my apps it pops up with the wrong Apple email address. How can I save this?

iPhone 16 Pro Max, iOS 18

Posted on Dec 7, 2024 11:43 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2024 12:42 PM

That means that the apps were originally downloaded using that email address. Apps are forever tied to the Apple ID that was active when they were first downloaded, even after they are moved to a new device. If you don’t know the password for that email address, delete the app, then download it with your current login Apple ID.

1 reply
Question marked as Top-ranking reply

Dec 7, 2024 12:42 PM in response to 123dengen

That means that the apps were originally downloaded using that email address. Apps are forever tied to the Apple ID that was active when they were first downloaded, even after they are moved to a new device. If you don’t know the password for that email address, delete the app, then download it with your current login Apple ID.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Correct Apple email address

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.