Missing 'Info' option in Word 16.78 on iMac

I am using microft word 16.78 on a brand new mac desktop. It was working for a day perfectly but now I can't edit any word documents. I can still edit in Pages so it must be a word problem. Instructions are to go to 'info' under the file tab but there is no such option under file. Any ideas?



[Re-Titled by Moderator]

iMac 21.5″, macOS 10.15

Posted on Dec 8, 2024 12:04 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2024 12:57 PM

Microsoft Word (notice the correct spelling David) is not an Apple product.If you are having difficulty chances are.


  1. Product was not installed correctly
  2. User Error somewhere else
  3. User has installed one of the following types of third party apps:


  • Antivirus
  • Cleaning
  • Security
  • VPN
  • Maintenance


Installing one (or more) of the above types of apps is a common error made by inexperienced users. These types of apps at best are 100% unnecessary as they do nothing that Mac OS does not already do. They can modify and damage Mac OS which cause odd behaviors and make Mac OS appear buggy.


My recommendation is to do the following and we can look for obvious issues that may be causing your problem with MS Word.


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate towww.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

 

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 

 

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.

 


1 reply
Question marked as Top-ranking reply

Dec 8, 2024 12:57 PM in response to davidruben

Microsoft Word (notice the correct spelling David) is not an Apple product.If you are having difficulty chances are.


  1. Product was not installed correctly
  2. User Error somewhere else
  3. User has installed one of the following types of third party apps:


  • Antivirus
  • Cleaning
  • Security
  • VPN
  • Maintenance


Installing one (or more) of the above types of apps is a common error made by inexperienced users. These types of apps at best are 100% unnecessary as they do nothing that Mac OS does not already do. They can modify and damage Mac OS which cause odd behaviors and make Mac OS appear buggy.


My recommendation is to do the following and we can look for obvious issues that may be causing your problem with MS Word.


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate towww.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

 

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 

 

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.

 


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Missing 'Info' option in Word 16.78 on iMac

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