Issue with Payment and Changing Apple ID Region Due to Remaining Balance


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Topic: Issue with Payment and Changing Apple ID Region Due to Remaining Balance

Description of the Problem:

I am using an Apple ID registered in Turkey. My account has a remaining balance of 0.6 Turkish Liras, which is preventing me from changing the region of my Apple ID to Ukraine.

The problem is further complicated by the following:

  • I cannot spend the remaining balance because my Ukrainian bank card is not accepted for payments in the Turkish App Store.
  • Purchases that I find are all more expensive than my balance, and the system doesn’t allow splitting the payment between the balance and the card.

I contacted Apple Support to request a balance reset, but I have not received any response. I also tried finding apps with donations or small purchases that match my balance, but I couldn’t find anything suitable.

Questions:

  1. How can I spend the small remaining balance to enable changing the region?
  2. Is there a way to resolve the payment issue with Ukrainian cards in the Turkish App Store?
  3. Has anyone experienced a similar issue and found a solution?


iPhone 11 Pro Max, iOS 16

Posted on Dec 8, 2024 2:11 PM

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Issue with Payment and Changing Apple ID Region Due to Remaining Balance

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