iPhone captioning for calls doesn’t work after latest update

Since the latest update, iPhone captioning for calls doesn’t work. Occasionally, a few words will show but then captions stop.


[Re-Titled By Moderator]

iPhone 13, iOS 18

Posted on Dec 9, 2024 8:24 PM

Reply
1 reply

Dec 15, 2024 6:19 PM in response to Prhenley

Hi Prhenley

welcome to the Apple (user-to-user) Community.


Re: "Since the latest update, iPhone captioning for calls doesn’t work.

Occasionally, a few words will show but then captions stop. "


Am no expert in this area, yet your post to the community deserves some response.


Wondering if Apple Support's online article fior iOS 18 may help:

Get live captions of spoken audio on iPhone - Apple Support

Eg: says:

"Set up and customize Live Captions

  1. Go to Settings > Accessibility > Live Captions, then turn on Live Captions.
  2. Tap Appearance to customize the text, size, and color of the captions.
  3. By default, Live Captions are shown across all apps. To get live captions only for certain apps such as FaceTime or RTT, turn them on below In-App Live Captions.


There may or may not be other useful / applicable tips in the above linked article.


Else: For support or help with accessibility features:

See: How to contact Apple for accessibility support - Apple Support

or

To provide feedback about an accessibility feature on an Apple product:

you can email the Accessibility team: accessibility@apple.com.


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone captioning for calls doesn’t work after latest update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.