Cant change my Apple Account email address

When I try to change my Apple Account email, it directs me to my phone, which is fine, then it tells me that I cant use the new email address because its already in use as the "notification email".


I cant find that term or option anywhere. Does anyone know what this refers to or how to work around it?


Thanks in advance.

iPhone 13 Pro Max

Posted on Dec 10, 2024 4:31 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2024 6:04 PM

From: About your Apple Account email addresses - Apple Support

Add or change a rescue [for most people called a notification address] email address


1. Sign in to https://account.apple.com .

2. Select Sign-In and Security.

3. Select Rescue Email. You might be asked to answer one or more security questions or enter your Apple ID password before you continue.

4. To add a rescue email address, select Add email. Then enter your rescue email address, then select Save changes. We send a verification to that address.

5. To change a rescue email address, enter the new address. We send a verification to that address.

6. Enter the verification code and click Continue.


If at any stage you don't get an expected verification see: If you didn’t receive your verification or reset email - Apple Support


If you had a rescue email address on file when you upgraded to two-factor authentication or two-step verification, that email becomes your notification email. You can also use these steps to edit your notification email address. If you remove the notification email, you won't be able to add a new one.



3 replies
Question marked as Top-ranking reply

Dec 10, 2024 6:04 PM in response to CranberryGator

From: About your Apple Account email addresses - Apple Support

Add or change a rescue [for most people called a notification address] email address


1. Sign in to https://account.apple.com .

2. Select Sign-In and Security.

3. Select Rescue Email. You might be asked to answer one or more security questions or enter your Apple ID password before you continue.

4. To add a rescue email address, select Add email. Then enter your rescue email address, then select Save changes. We send a verification to that address.

5. To change a rescue email address, enter the new address. We send a verification to that address.

6. Enter the verification code and click Continue.


If at any stage you don't get an expected verification see: If you didn’t receive your verification or reset email - Apple Support


If you had a rescue email address on file when you upgraded to two-factor authentication or two-step verification, that email becomes your notification email. You can also use these steps to edit your notification email address. If you remove the notification email, you won't be able to add a new one.



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Cant change my Apple Account email address

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