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macOS sequoia 15.2 update Mac Pro 2019 failed

Just tried updating 2019 Mac Pro from MacOS Sequoia 15.1 to 15.2 and it failed showing a circle with a line through it. Went to link provided - If your Mac starts up to a circle with a line through it - Apple Support


“A prohibitory symbol, which looks like a circle with a line or slash through it, means that your startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use.”


Reinstalling from recovery login now. Anyone else have this problem?



Mac Pro, macOS 15.1

Posted on Dec 11, 2024 12:40 PM

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Question marked as Top-ranking reply

Posted on Dec 11, 2024 8:39 PM

OWC Thunderbay 4 drives not loading after 15.2 update. I've never encountered issues prior. All drives are APFS formatted. They load fine on MacBook Pro with Mac OS 15.1.


Anyone else with OWC Thunderbays might want to follow this advice which I came upon after the fact...from OWC blog: "When you upgrade to macOS 15.2, I suggested you complete the upgrade while the enclosure is disconnected from your Mac and then reconnect it once the upgrade has completed. This will ensure that your Mac will run correctly during the upgrade process."


19 replies
Question marked as Top-ranking reply

Dec 11, 2024 8:39 PM in response to RoaringRatFilms

OWC Thunderbay 4 drives not loading after 15.2 update. I've never encountered issues prior. All drives are APFS formatted. They load fine on MacBook Pro with Mac OS 15.1.


Anyone else with OWC Thunderbays might want to follow this advice which I came upon after the fact...from OWC blog: "When you upgrade to macOS 15.2, I suggested you complete the upgrade while the enclosure is disconnected from your Mac and then reconnect it once the upgrade has completed. This will ensure that your Mac will run correctly during the upgrade process."


Dec 11, 2024 3:01 PM in response to RoaringRatFilms

Okay, after *some* troubleshooting, I’ve figured out my Mac Pro will not boot with either external 4-bay Thunderbolt RAID drives (Akitio or OWC) plugged in. Boots fine and super fast without.


Boots fine with an external 4TB M.2 single drive enclosure and/or my OWC Thunderbolt 3 Dock plugged in.


So… any thoughts?


Mac Pro 2019, 96GB ram, 1TB internal, AMD Radeon Pro W5700X 16GB, internal OWC 4 slot M.2 PCI card with 8TB RAID0.


External drives: Akitio 4-bay with 24TB 4x6TB HDD RAID0, OWC Thunderbay 4 with 2x16TB HDD 32TB RAID0 and 2x12TB 24TB RAID0. (These externals stop boot if either or both are turned on.)


Dec 12, 2024 6:00 AM in response to RoaringRatFilms

I do also get immediately after booting back from the 15.2 upgrade the same screen, but disconnecting everything made the 2019 Mac Pro to boot. But I can confirm that even a Sabrent16 ports USB 3.1 HUB (from Amazon) and OWC Thunderbolt 3 Dock do not work anymore after upgrading. No matter where you connect it (USB or TB).

This is a real problem if you have many external device to connect to the Mac Pro.

Dec 12, 2024 11:59 AM in response to RoaringRatFilms

My 2019 macbook pro running 15.1.1 also does not want to install 15.2. My first attempt it downloaded the update and got to "Preparing..." but after several minutes produced an error message that stated "Could not finish preparing." My second attempt it downloaded the update again and got past "Preparing..." shutdown the laptop and then made it to the black screen showing progress. After several minutes (during which I was not watching) it asked me to login. This is common in the middle of updates. But once I logged in it appeared to be done. I then checked and it was still running 15.1.1. No error message. It just simply did not install 15.2. I then tried a third time and it was in the process of downloading (for the third time) the update. I thought better of this and canceled the update entirely. I've never had this experience with any update in the past.

Dec 12, 2024 1:01 PM in response to RoaringRatFilms

My 2019 MP took the update, but devices (keyboard, mouse, external RAID) connected via Thunderbolt adapters are not recognized after initial Filevault unlock. USB-A keyboard connected via adapter works for the initial password entry at bootup but not at the login screen. Same keyboard/mouse works fine if directly connected to a USB-A rear panel port. This affects Apple TB2 to TB3 and Lightning to TB3 (iPhone) adapters and 3rd party USB-A to TB3 adapters connected to any of the Mac rear panel TB ports or XDR display TB ports. System Report says no Thunderbolt drivers loaded. Attempts to re-install via recovery unsuccessful so far. Install does not seem to complete.

Dec 12, 2024 1:17 PM in response to RoaringRatFilms

I had this exact issue. I used screen sharing on a 2nd mac on the same network and i was able to connect to the mac with the problem and found a desktop that was up and running -- just not showing on the actual monitor. I was able to continue my troubleshooting from there (i.e. i shut down, booted into safe mode, etc, reset pram and have at least for now solved that problem. I am still having other thunderbolt issues with a blackmagic multidock that I am still working on.

macOS sequoia 15.2 update Mac Pro 2019 failed

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